White screen when reopen the camera on Android Native APP

Question

Hello,

We have developed an Android Native App witth Easy AR and when we open AR for the first time everithing works fine but when go back to the menu and access again to the AR then a white screen appears. We have checked the permissions and it seems that they are granted.

Can anybody help us?

Thank you

Alex

Answer 1

1. Mobile phone model
2. System version
3.Is there a detailed log?

Comments

Finally we fixed the problem. We were opening the cammera after making some code in a new activity and It has to be the first thing.

Thanks

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Hi, I'm facing the same issue. May I know how you solve it?
Mine is when open the app, it's white screen.
Thanks.