Black screen on iOS device when open easyAR scene

0 votes
asked Dec 2, 2020 by magistouch (200 points)

I really need help right now. I try to build my project for iOS. My project works fine on Unity Editor and Android. I can build and run on my iPad but when I run the AR scene it just black screen and nothing happen.

I already follow all the suggestion like set 'Enable Bitcode' to 'No', and using 'OpenGLES2' for Graphic API in Unity.

I notice when AR scene opened this log appear 

(Filename: currently not available on il2cpp Line: -1)

I'm using:

  • Unity Editor Version 2019.2.11f1
  • Xcode Version 12.2 (12B45b)
  • easyAR 3.0

Other SDK:

  • Watson SDK (Voice recognition)

Tested device:

  • iPad 2 (9.3.5)

Anyone can help me? Thanks in advance.

2 Answers

0 votes
answered Dec 3, 2020 by magistouch (200 points)
Anyone can help me here?
0 votes
answered Dec 6, 2020 by kenn (18,750 points)
commented Dec 16, 2020 by poornimasreedhar (220 points)
Hello There,
I am also facing similar issue with my project.
When I disable my wifi or internet connection on my iOS device my camera view works fine but if there is internet connection my camera view comes as black screen. I have checked my key and bundle id, it seems valid.

Can you guide me about how exactly causing this issue?
Welcome to EasyAR SDK Q&A, where you can ask questions and receive answers from other members of the community.