Black screen on iOS device when open easyAR scene

Question

I really need help right now. I try to build my project for iOS. My project works fine on Unity Editor and Android. I can build and run on my iPad but when I run the AR scene it just black screen and nothing happen.

I already follow all the suggestion like set 'Enable Bitcode' to 'No', and using 'OpenGLES2' for Graphic API in Unity.

I notice when AR scene opened this log appear 

(Filename: currently not available on il2cpp Line: -1)

I'm using:

• Unity Editor Version 2019.2.11f1
• Xcode Version 12.2 (12B45b)
• easyAR 3.0

Other SDK:

• Watson SDK (Voice recognition)

Tested device:

• iPad 2 (9.3.5)

Anyone can help me? Thanks in advance.

Answer 1

Anyone can help me here?

Answer 2

iPad 2 is not an arm64 device, it is not supported.

https://help.easyar.cn/EasyAR%20Sense/v4_1/GettingStarted/Platform-Requirements.html#cpu

Comments

Hello There,
I am also facing similar issue with my project.
When I disable my wifi or internet connection on my iOS device my camera view works fine but if there is internet connection my camera view comes as black screen. I have checked my key and bundle id, it seems valid.

Can you guide me about how exactly causing this issue?