Cloud subscription not renewable

Question

Hello!
I have enough funds in my account to renew my easyAR Cloud subscription, but for some reason the subscription is not renewed. Why??

Answer 1

You could visit www.easyar.cn to renew your service.

Comments

On www.easyar.cn my account has the same balance.
Why is the cloud service not paid?

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on site www.easyar.cn, your can follow 云识别管理 - 区域列表 - 北美1区 - 续费 - 确定, then select 余额支付 - 立即支付。