Problem with publishing. Family Policy

+3 votes
asked Dec 16, 2021 by genixar (150 points)

Does Unity version of EasyAR send any of this data to server?

  • SIM Serial
  • Build Serial
  • BSSID
  • MAC
  • SSID
  • IMEI and /or IMSI

3 Answers

0 votes
answered Feb 3, 2022 by dipanshubajaj (180 points)
Any solutions? Same issue I am facing
commented Feb 11, 2022 by spartan1234 (110 points)

WE have same issue. are you using free version 3.0.1 ?

we got the same mail as you all app with easy ar SDK is removed from playstore.

After a recent review, we found that your app is not compliant with one or more of our Developer Program Policies. Please resolve the issue within 30 days of the issuance of this notification or your app will be removed from Google Play.

Reasons of violation

Issue with your app

We detected that your app collects personal and sensitive information from children, but this was not disclosed in your Play Console.

commented Feb 14, 2022 by kenn (18,750 points)
A fix will be available in the incoming 4.5 release. You can still use version 3 if it fit your need, but there will be no update for it.
Send us an email if you want to get a pre-release version before the final release online.
commented Mar 10, 2022 by kenn (18,750 points)
EasyAR Sense 4.5 has been released with this issue fixed. You can find it in the download page.
commented Feb 6, 2023 by kenn (18,750 points)

Here is a quick message to inform you again that EasyAR Sense and EasyAR Sense Unity Plugin meet all Google Play Store Family Policy, since version 4.5, the same version I previously mentioned.

As a supplementary or evidence, we have put an app MegaToolbox (https://play.google.com/store/apps/details?id=com.easyar.mega.toolbox) on Google Play. It was meant to support EasyAR Mega developers. This app uses EasyAR Sense Unity Plugin 4.6 pre-release version, which is a little bit newer than 4.5, but has nothing changed in data transforming or Android API usage. It was built using Unity 2019.4.

To make your app meet family policy, you should follow Google's instruction (https://support.google.com/googleplay/android-developer/answer/9893335).
You should also follow compliance guide (https://help.easyar.com/EasyAR%20Sense%20Unity%20Plugin/latest/Compliance/ComplianceGuide.html) for privacy protection.

0 votes
answered Mar 10, 2022 by kenn (18,750 points)
EasyAR Sense 4.5 has been released with this issue fixed. You can find it in the download page.
0 votes
answered Feb 6, 2023 by kenn (18,750 points)

Here is a quick message to inform you again that EasyAR Sense and EasyAR Sense Unity Plugin meet all Google Play Store Family Policy, since version 4.5, the same version I previously mentioned.

As a supplementary or evidence, we have put an app MegaToolbox (https://play.google.com/store/apps/details?id=com.easyar.mega.toolbox) on Google Play. It was meant to support EasyAR Mega developers. This app uses EasyAR Sense Unity Plugin 4.6 pre-release version, which is a little bit newer than 4.5, but has nothing changed in data transforming or Android API usage. It was built using Unity 2019.4.

To make your app meet family policy, you should follow Google's instruction (https://support.google.com/googleplay/android-developer/answer/9893335).
You should also follow compliance guide (https://help.easyar.com/EasyAR%20Sense%20Unity%20Plugin/latest/Compliance/ComplianceGuide.html) for privacy protection.

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