Black screen when open easyAR scene on iOS devices

0 votes
asked Dec 16, 2020 by poornimasreedhar (220 points)
Hello There,

We recently started facing issue with our iOS easrAR library. whenever I am opening EasyAR scene my camera view it shows blank screen only.

But if we disable internet connection on app launch then EasyAR scene works fine.

Initially I thought my API key might have expired or wrong but I have cross checked my bundle id and API key and both these things are valid.

I am using Xcode 11 and EasrAR 3, can you help us with this.

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