Invalid key issue

+3 votes
asked Aug 13, 2019 by danidiazr (380 points)

I'm having a problem. I got a message "Invalid key", I'm sure I have the same package name in unity and in the sdk authorization. I copied the key from the sdk authorization too. In iOS it works, but in Android it doesn't. Both OS have the same package name.

Everything was alright until I switched platform back to Android. I'm using Unity 2019.2 and EasyAR SDK 3

What's happening?


1 Answer

+2 votes
answered Aug 14, 2019 by ideasfarm (520 points)
I'm having the same problem for several clients in my production app. The app works for most of the devices, but about 5% of the users (from about 10.000 users) already reported a black screen with the invalid key message. This is unacceptable and really hard to debug since it works on all of the company's devices.
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