Problem with Product Key

0 votes
asked May 10, 2018 by larsespeter (120 points)
Hi there.

Even though I copied the right key and the package name is correct (gave it many many tries) the app gives me an error message about either of the two being wrong. The message does not always pop up initially but only after a few seconds. Does anyone have any idea what this might be>

1 Answer

0 votes
answered May 11, 2018 by albert52 (31,850 points)
What is the specific error message?
commented May 11, 2018 by larsespeter (120 points)
Error: Wrong Product Key or packagename

Both are correct though.
commented May 16, 2018 by albert52 (31,850 points)
Make sure that your Bundle ID (the ID you filled in when you apply for Key on your website) is the same as the package name.
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