I can’t add new targets to the base of the cloud for the second day. Network error, please ty again!!!

0 votes
asked May 25, 2019 by mixx85 (1,000 points)
edited May 26, 2019 by mixx85
I try to add targets to my cloud - every 3-5 targets give an error and sometimes 2-3 times in a row. What do you have with the server? Sometimes the markers in the application do not load at all, but after a while it works again. I paid money for using your resource, but I can not use it normally !!!

1 Answer

0 votes
answered May 26, 2019 by zhnagjian (11,140 points)

Hello,

I have detected that there are more similar target images in your Cloud Database. In principle, it is not allowed to upload similar images, which will cause the Database to crash. In addition, if you encounter a similar situation next time, please send an email to support@easyar.com in time, and attach image targets that cannot be uploaded. 

Thank you!

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