Clipping on 3D object on iPhone, but perfectly fine on android

0 votes
asked Apr 1, 2018 by fishboy (120 points)
I've been using EasyAR for a couple months now and I've encountered small clipping on every 3D model when using iOS. But on android, there isnt any clipping whatsoever. Once triggered, the model will appear but will have a small white internal outline and certain polygons of the model will flash white when rotated a certain way. I haven't been able to find answer. If anyone can help, that'd be great!

-Jeremy

1 Answer

0 votes
answered Apr 2, 2018 by albert52 (31,850 points)
Can you send a test video to the mailbox(support@easyar.com)?
commented Apr 7, 2018 by fishboy (120 points)
I emailed support and got one response, and then i never got another....
commented Oct 19, 2020 by sreena (100 points)
We are also facing the same(small clipping on every 3D model when using iOS)
for iOS devices. Let us know how to fix this.
Following are the details  :
1)Unity Version :2019.3.6f1
2)Xcode :Version 12.0.1 (12A7300)
3)Tested on iPhone 6 (iOS 12.4.8)and iPhone XR (iOS 13) .
4)EasyAR Sense (Mac-x86_64) Version 4.1.0.7750-f1413084f
This issue comes every time in iPhone XR but for iPhone 6 it is not appearing on the first launch of the app but occurs if the user kills the app and relaunches it again.
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