Recorder functionality crash

0 votes
asked Apr 4, 2019 by aumentatysl (270 points)
Hi,

We use Unity 2018.3, and the recording functionality of the EasyAr pro license that we buy does not work on Android 9.0 and crash.

Do you have any idea why?

thanks

1 Answer

0 votes
answered Apr 7, 2019 by zhnagjian (11,130 points)
Hello,

Is there any error message?
commented Apr 9, 2019 by aumentatysl (270 points)
Hi,
 there is no error message.
The app crash directly.

When we try the same app in an android 8 device, it works perfectly.

It only crash on Android 9.0 devices.
asked May 9, 2019 by aumentatysl (270 points)
reshown May 24, 2019 by zhnagjian
recording functionality crash in PRO version
Welcome to EasyAR SDK Q&A, where you can ask questions and receive answers from other members of the community.
...