3 Dll missing in Easy Ar

0 votes
asked Mar 27 by nikhilsinghpundir (270 points)

Hey , 

We just launched our app and it is working on every platform but on android api 19 it is giving us the error of dll missing.

I have added the log statements 

Please share the fix as soon as possible . So that we republish the app

Log 1 :

{
  "report_id": "AWmo1EAu21bUAYYAuN0T",
  "app_build": "",
  "install_mode": "",
  "install_store": "",
  "name": "",
  "version": "2.0",
  "build_guid": "43b26462f96d77d4dbae7cd26f234f15",
  "build_tags": null,
  "client_report_id": "",
  "client_ts": 0,
  "userid": "2e042f3245762433a9af8658af719a08",
  "debug_device": false,
  "cpu": "Intel x86 SSE3",
  "cpu_count": 0,
  "cpu_freq": 0,
  "device_info_flags": 0,
  "rooted_or_jailbroken": false,
  "device_model": "Dell/Venue 7 3730/thunderbird",
  "device_ram": 0,
  "screen_size": "",
  "screen_dpi": 0,
  "refresh_rate": 0,
  "sensor_flags": 0,
  "system_language": "",
  "device_type": 0,
  "device_vram": 0,
  "enabled_vr_devices": null,
  "gpu_api": 0,
  "gpu_caps": 0,
  "gpu_copy_texture_support": 0,
  "gpu_device_id": 0,
  "gpu_vendor_id": 0,
  "gpu_driver": "",
  "gpu_max_cubemap_size": 0,
  "gpu_max_texture_size": 0,
  "gfx": "PowerVR SGX 544MP2",
  "gpu_render_texture_support": 0,
  "gpu_shader_caps": 0,
  "gpu_supported_render_target_count": 0,
  "gpu_texture_format_support": 0,
  "gpu_vendor": "",
  "gpu_version": "",
  "is_editor": false,
  "is_fullscreen": false,
  "is_wsar_remote": false,
  "is_ar_app": false,
  "localprojectid": "",
  "os_family": 0,
  "os": "Android OS 4.4.2 / API-19 (KOT49H/eng.build.20140624.120901)",
  "platform": "AndroidPlayer",
  "platformid": 11,
  "appid": "4aceb0ec-4f13-4f75-9158-120f68404651",
  "screen_orientation": 0,
  "scripting_backend": "",
  "sessionid": 0,
  "sdk_ver": "u2018.2.19f1",
  "vr_device_name": "",
  "vr_device_model": "",
  "logs_supported": false,
  "user_metadata": [],
  "log_messages": [],
  "ts": 1553315670925,
  "user_agent": "Dalvik/1.6.0 (Linux; U; Android 4.4.2; Venue 7 3730 Build/KOT49H)",
  "project_name": "",
  "crash_report_hash": "4b7325e0e2a5b31a646e1bcd4afa6b3c",
  "managed_exception": {
    "type": "",
    "message": "DllNotFoundException: EasyARUnity",
    "stack_trace": "EasyAR.EngineNative.Create_ImageTarget ()\nEasyAR.ImageTarget..ctor ()\nEasyAR.ImageTargetBaseBehaviour.Init ()\nEasyAR.ImageTargetBaseBehaviour.Start ()\nEasyAR.ImageTargetBehaviour.Start ()\n"
  },
  "native_crash": null,
  "counter": 1
}

1 Answer

0 votes
answered Mar 27 by nikhilsinghpundir (270 points)

Log 2 : 

{
  "report_id": "AWmo0tlh21bUAYYAuNhv",
  "app_build": "",
  "install_mode": "",
  "install_store": "",
  "name": "",
  "version": "2.0",
  "build_guid": "43b26462f96d77d4dbae7cd26f234f15",
  "build_tags": null,
  "client_report_id": "",
  "client_ts": 0,
  "userid": "2e042f3245762433a9af8658af719a08",
  "debug_device": false,
  "cpu": "Intel x86 SSE3",
  "cpu_count": 0,
  "cpu_freq": 0,
  "device_info_flags": 0,
  "rooted_or_jailbroken": false,
  "device_model": "Dell/Venue 7 3730/thunderbird",
  "device_ram": 0,
  "screen_size": "",
  "screen_dpi": 0,
  "refresh_rate": 0,
  "sensor_flags": 0,
  "system_language": "",
  "device_type": 0,
  "device_vram": 0,
  "enabled_vr_devices": null,
  "gpu_api": 0,
  "gpu_caps": 0,
  "gpu_copy_texture_support": 0,
  "gpu_device_id": 0,
  "gpu_vendor_id": 0,
  "gpu_driver": "",
  "gpu_max_cubemap_size": 0,
  "gpu_max_texture_size": 0,
  "gfx": "PowerVR SGX 544MP2",
  "gpu_render_texture_support": 0,
  "gpu_shader_caps": 0,
  "gpu_supported_render_target_count": 0,
  "gpu_texture_format_support": 0,
  "gpu_vendor": "",
  "gpu_version": "",
  "is_editor": false,
  "is_fullscreen": false,
  "is_wsar_remote": false,
  "is_ar_app": false,
  "localprojectid": "",
  "os_family": 0,
  "os": "Android OS 4.4.2 / API-19 (KOT49H/eng.build.20140624.120901)",
  "platform": "AndroidPlayer",
  "platformid": 11,
  "appid": "4aceb0ec-4f13-4f75-9158-120f68404651",
  "screen_orientation": 0,
  "scripting_backend": "",
  "sessionid": 0,
  "sdk_ver": "u2018.2.19f1",
  "vr_device_name": "",
  "vr_device_model": "",
  "logs_supported": false,
  "user_metadata": [],
  "log_messages": [],
  "ts": 1553315578784,
  "user_agent": "Dalvik/1.6.0 (Linux; U; Android 4.4.2; Venue 7 3730 Build/KOT49H)",
  "project_name": "",
  "crash_report_hash": "2b0ae5aa7d0f2335cbb642c44d267b85",
  "managed_exception": {
    "type": "",
    "message": "DllNotFoundException: EasyARUnity",
    "stack_trace": "EasyAR.EngineNative.Create_ImageTracker (Int32 mode)\nEasyAR.ImageTracker..ctor (ImageTrackerMode Mode)\nEasyAR.ImageTrackerBaseBehaviour.Initialize ()\nEasyAR.ImageTrackerBaseBehaviour.Start ()\n"
  },
  "native_crash": null,
  "counter": 1
}

Log 3 :

{
  "report_id": "AWmo0tpYzJYophcdBusc",
  "app_build": "",
  "install_mode": "",
  "install_store": "",
  "name": "",
  "version": "2.0",
  "build_guid": "43b26462f96d77d4dbae7cd26f234f15",
  "build_tags": null,
  "client_report_id": "",
  "client_ts": 0,
  "userid": "2e042f3245762433a9af8658af719a08",
  "debug_device": false,
  "cpu": "Intel x86 SSE3",
  "cpu_count": 0,
  "cpu_freq": 0,
  "device_info_flags": 0,
  "rooted_or_jailbroken": false,
  "device_model": "Dell/Venue 7 3730/thunderbird",
  "device_ram": 0,
  "screen_size": "",
  "screen_dpi": 0,
  "refresh_rate": 0,
  "sensor_flags": 0,
  "system_language": "",
  "device_type": 0,
  "device_vram": 0,
  "enabled_vr_devices": null,
  "gpu_api": 0,
  "gpu_caps": 0,
  "gpu_copy_texture_support": 0,
  "gpu_device_id": 0,
  "gpu_vendor_id": 0,
  "gpu_driver": "",
  "gpu_max_cubemap_size": 0,
  "gpu_max_texture_size": 0,
  "gfx": "PowerVR SGX 544MP2",
  "gpu_render_texture_support": 0,
  "gpu_shader_caps": 0,
  "gpu_supported_render_target_count": 0,
  "gpu_texture_format_support": 0,
  "gpu_vendor": "",
  "gpu_version": "",
  "is_editor": false,
  "is_fullscreen": false,
  "is_wsar_remote": false,
  "is_ar_app": false,
  "localprojectid": "",
  "os_family": 0,
  "os": "Android OS 4.4.2 / API-19 (KOT49H/eng.build.20140624.120901)",
  "platform": "AndroidPlayer",
  "platformid": 11,
  "appid": "4aceb0ec-4f13-4f75-9158-120f68404651",
  "screen_orientation": 0,
  "scripting_backend": "",
  "sessionid": 0,
  "sdk_ver": "u2018.2.19f1",
  "vr_device_name": "",
  "vr_device_model": "",
  "logs_supported": false,
  "user_metadata": [],
  "log_messages": [],
  "ts": 1553315579264,
  "user_agent": "Dalvik/1.6.0 (Linux; U; Android 4.4.2; Venue 7 3730 Build/KOT49H)",
  "project_name": "",
  "crash_report_hash": "1e3526e40beedba2fbef20443e89da1a",
  "managed_exception": {
    "type": "",
    "message": "DllNotFoundException: EasyARUnity",
    "stack_trace": "EasyAR.EngineNative.Create_Augmenter ()\nEasyAR.Augmenter..ctor ()\nEasyAR.ARCameraBaseBehaviour.Start ()\n"
  },
  "native_crash": null,
  "counter": 1
}

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